Frequently Asked Questions
Questions About Our Property Services
Answers to what customers ask most about our services, coverage, quotes and how we work. If your question is not here, call us.
Home / FAQ
Before You Call
Straight Answers, No Runaround
Most people arrive with the same handful of questions: what do you actually do, do you cover my area, how does pricing work, and can I trust your crews on my property.
Everything below is grouped by topic so you can find the relevant answer quickly. Where the honest answer is “it depends on the property”, we say so rather than inventing a number.
The Short Version
Seven property services
Cleaning, grounds, washing, removal, specialized cleanup and security through a partner.
Statewide Georgia
Residential and commercial properties throughout the state.
Written quotes
A walkthrough where appropriate, then a written quote before work starts.
Veteran owned
Led by Kevin Wilson, President & CEO and U.S. Navy veteran.
About the Company
Who We Are and What We Do
We provide cleaning and property service solutions for residential and commercial properties throughout Georgia. Services include commercial cleaning, residential cleaning, pressure washing, landscaping and grounds, garbage and junk removal, HAZMAT and biohazard cleanup, and security details through a service partner.
Yes. The company is veteran owned and led by Kevin Wilson, President & CEO and U.S. Navy veteran. It is also a minority-owned business.
Yes. We work with homeowners, landlords, businesses and property managers across both residential and commercial properties.
Yes. The company operates its own trucks and vans, and work is carried out by uniformed crews in marked service vehicles.
Insurance and licensing details are confirmed with customers directly. We do not publish policy numbers or coverage figures on the website.
Our Services
What We Can Do for Your Property
Commercial cleaning, residential cleaning, pressure washing, landscaping and grounds maintenance, garbage and junk removal, and HAZMAT and biohazard cleanup. Security details are available through our service partner, Secure One.
Yes, and most customers do. Cleaning, grounds, washing and removal can all run on the same property under a single point of contact rather than four separate contractors.
Both. Recurring schedules are available for cleaning and grounds work, and one-time jobs such as deep cleans, cleanouts, exterior washing and turnovers are equally welcome.
No. North Georgia Cleaning Solutions does not employ security guards or operate a security agency. Security detail and site-security solutions are provided through our service partner, Secure One.
Yes. Listed capabilities include biohazard remediation, trauma and crime scene cleanup, bodily fluid cleanup, mold remediation, sewage backup, hoarding cleanouts, chemical spill response and regulated waste disposal. Exact scope and requirements are confirmed for each job.
No. Our crews carry out cleaning, grounds, pressure washing, removal and specialized cleanup only.
Quotes & Getting Started
How Pricing and Quotes Work
Pricing depends on the property, the scope of work and the frequency, so we quote after understanding the job rather than guessing over the phone. The walkthrough and the written quote are free.
Yes. An on-site walkthrough can be arranged where appropriate, followed by a written quote covering the work agreed. Cost is settled before any crew is scheduled.
For straightforward jobs we can often discuss it usefully by phone. For specialized cleanup we cannot — those situations have to be assessed on site before a quote means anything.
None. Nothing is committed until you approve the quote in writing.
Call (404) 850-6540 or submit a quote request with the property details and what you need. We will come back to you to confirm the next step.
Coverage & Scheduling
Where We Work and When
We serve properties throughout Georgia. Atlanta, Marietta, Alpharetta, Roswell, Sandy Springs, Gainesville, Cumming, Dalton and Athens are the areas we are asked about most often, but they are not the limits of where we work.
Very likely. Coverage depends on the property, the service and the schedule rather than a fixed radius. Contact us with the location and we will confirm, or tell you honestly if it does not suit us.
Yes. Multi-site and multi-city arrangements run under a single point of contact, so adding another location does not mean finding another contractor.
For commercial cleaning, yes. Nightly and out-of-hours schedules can be arranged for properties that need work done outside operating times, with access agreed in advance.
It depends on the service and the current schedule. Tell us your timeline when you call and we will be straight with you about what is realistic.
On the Day
What Happens at Your Property
Not necessarily. Access arrangements are agreed in advance so work can go ahead whether or not you are on site.
Yes. Crews are uniformed and arrive in marked service vehicles, so you and your tenants or staff can identify who is on the property.
Yes. The company operates its own trucks and vans and deploys equipped crews to customer properties.
On removal and cleanout jobs, what goes and what stays is walked and confirmed with you before the crew begins loading.
Anything that would change the agreed scope or cost is raised with you before it is carried out, not added to an invoice afterwards.
Ready to Get Started?
Let’s Get to Work.
Tell us about your property and what it needs, and we will help you find the right service solution.